Warranty and Returns
The Nomad-ADV Returns & Warranty policy
Nomad-ADV wants you to be completely satisfied with your purchase. If there's a problem with your item and it's our fault, we want to make it right. If there's a problem with your item and it's not our fault, we'll be happy to help you with repair or replacement. Fees may apply.
Returns
If you find you have ordered an item that does not suit you, you may return or exchange it. We offer a money-back guarantee if returned within fourteen days provided the item is in totally unused condition, in the original packaging with all labels still attached and accompanied by a copy of the original invoice. Refund excludes shipping costs (as this was offered as a separate non-profit service to you and is a service which has obviously reached you), restocking fees may apply. Contact us before returning goods.
Repairs
Nomad-ADV can help you repair damaged items. Items must be clean before being returned for repair. Contact us for details.
Limited Warranty Details
Nomad-ADV® Products are carefully manufactured and, where applicable, assembled to meet stringent standards. Nomad-ADV fully stands behind its products which is why we offer a limited lifetime warranty on any of the products manufactured by us. If a problem occurs with your Nomad-ADV product and the problem is caused by manufacturing, defects in materials or workmanship, Nomad-ADV will, at its discretion, either fix or replace the product in accordance with the warranty terms and conditions stated herein. The warranty provided applies only to the original purchaser of the product.
This warranty covers only manufacturing defects and does not cover any damage caused by the defect, misuse, neglect, accidents, crash damage, abrasion, exposure to extreme temperatures, solvents, acids, water or normal wear and tear (such as fading or discolouration), custom alterations or modifications of any kind from the original intent of use. While non-warranty maintenance or repairs on your product can be performed by any company, improper or incorrectly performed maintenance or repairs will void this warranty. The warranty excludes shipping costs (carry-in warranty). Incidental and consequential damages are expressly disclaimed. Labour charges and damages attributable to work performed by anyone other than Nomad-ADV are not covered by this warranty.
Products sold by us but made by other manufacturers/brands are covered under the respective brands warranty policies and periods and are excluded from our lifetime warranty.
Any questions regarding our returns and warranty policy should be addressed in writing before purchase at [email protected]
Nomad-ADV wants you to be completely satisfied with your purchase. If there's a problem with your item and it's our fault, we want to make it right. If there's a problem with your item and it's not our fault, we'll be happy to help you with repair or replacement. Fees may apply.
Returns
If you find you have ordered an item that does not suit you, you may return or exchange it. We offer a money-back guarantee if returned within fourteen days provided the item is in totally unused condition, in the original packaging with all labels still attached and accompanied by a copy of the original invoice. Refund excludes shipping costs (as this was offered as a separate non-profit service to you and is a service which has obviously reached you), restocking fees may apply. Contact us before returning goods.
Repairs
Nomad-ADV can help you repair damaged items. Items must be clean before being returned for repair. Contact us for details.
Limited Warranty Details
Nomad-ADV® Products are carefully manufactured and, where applicable, assembled to meet stringent standards. Nomad-ADV fully stands behind its products which is why we offer a limited lifetime warranty on any of the products manufactured by us. If a problem occurs with your Nomad-ADV product and the problem is caused by manufacturing, defects in materials or workmanship, Nomad-ADV will, at its discretion, either fix or replace the product in accordance with the warranty terms and conditions stated herein. The warranty provided applies only to the original purchaser of the product.
This warranty covers only manufacturing defects and does not cover any damage caused by the defect, misuse, neglect, accidents, crash damage, abrasion, exposure to extreme temperatures, solvents, acids, water or normal wear and tear (such as fading or discolouration), custom alterations or modifications of any kind from the original intent of use. While non-warranty maintenance or repairs on your product can be performed by any company, improper or incorrectly performed maintenance or repairs will void this warranty. The warranty excludes shipping costs (carry-in warranty). Incidental and consequential damages are expressly disclaimed. Labour charges and damages attributable to work performed by anyone other than Nomad-ADV are not covered by this warranty.
Products sold by us but made by other manufacturers/brands are covered under the respective brands warranty policies and periods and are excluded from our lifetime warranty.
Any questions regarding our returns and warranty policy should be addressed in writing before purchase at [email protected]
